Frequently Asked Questions

Everything you need to know about shopping with Pishuw

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 5 to 10 business days to arrive.

What is your return policy?

Pishuw offers a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How do I contact customer support?

Our support team is available via email at [email protected] or through our live chat feature located at the bottom right of the website.